Airtime & Data lost

I was previously on the MTN Anytime 500 package and on 18 April 2015 I moved over to the MTN My choice 100. I had accumulated approximately R2500 worth of airtime and 5gb of data on my contract prior to my contract migration. <br> <br> I had confirmed with staff at MTN Sandton city that I would not lose my data but confirmed that my airtime would roll over for 6 months and then I would lose it. I was shown the terms and conditions my the staff. I was happy with this and continued with my migration at MTN Benmore Gardens. <br> <br> Immediately after the migration I lost my Data, and after numerous hours trying to contact the the MTN call centre I decided to cut my losses and I purchased a new data bundle. Then a few days ago all my airtime disappeared. <br> <br> I will not even go into how my minutes and data I get on my new package are depleted faster than on my previous package and will continue with that on a separate complaint, but I do request that MTN make my airtime available to me again. I have again tried to call the call centre but I am unable to be assisted due to the strike.<br> <br> Please put me in contact with somebody in order for me to resolve this matter.<br> <br>