1 reviews | Active since Feb 2016
Airtime?Data
<p>Good day</p> <p> </p> <p>I loaded R30 airtime on Wednesday which was depleted in seconds even after I have cleared running apps.</p> <p>Yesterday again I loaded R50 airtime and today the airtime is 0. I have also noticed with all aitime purchases you guys have decided to reserve this aitime for data, something I have never asked for because when I buy airtime I want to do a voice call. I just feel you guys are making millions from hard earned money that we really dont have. Now please tell me what can you do to assist me??? This is day light *******!!</p>
Good morning Monde
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Our records show that there was R30 airtime loaded on Wednesday at 18.22. At 18.47.17 of the same day, there was an Internet connection with used 19.994MB of data. This can be a download of a picture, video clip, instagram connection.
The R50 voucher loaded this morning is still available on the sim card with the balance of R49.00.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
Good morning Monde
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Our records show that there was R30 airtime loaded on Wednesday at 18.22. At 18.47.17 of the same day, there was an Internet connection with used 19.994MB of data. This can be a download of a picture, video clip, instagram connection.
The R50 voucher loaded this morning is still available on the sim card with the balance of R49.00.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
Hi Lungi
In total I have purchased R130 airtime in 3 days. The one of R49.00 is the airtime is the one I purchased this morning. My query is on the R50 airtime I purchased yesterday after 5 pm. My other query is not responded to why is that you guys automatically reserve airtime purchases for data???
Hi Lungi
In total I have purchased R130 airtime in 3 days. The one of R49.00 is the airtime is the one I purchased this morning. My query is on the R50 airtime I purchased yesterday after 5 pm. My other query is not responded to why is that you guys automatically reserve airtime purchases for data???