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sindiswa H

1 reviews | Active since Feb 2016

28 Feb 2016, 09:02

airtime billing

I am very angry its not the first time this is happening waking up to 0.00 airtime even if I stil have data to cater for internet browsing. I had R14.00 airtime when I slept with enough data the next thing in the morning um credited with mtn to mtn airtime which you get when I use certain amount of airtime when I query they tell me if im on Facebook and I get whatsapp msg then whatsapp is billed from airtime as Facebook will reserve all the data for itself. To thinkin haven't even received any whatsapp message today. This is always happen in I want my airtime back please cause its funny that when I don't have airtime and have data only I am able to use all the applications at the same time.

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Replies (1)
MTN South Africa
MTN South Africa's reply29 Feb 2016, 10:02
Official
Hello sindiswahlaso ,

Thank you for your post

Please be advised that on the 27/02/2016 there were multiple internet applications @ 2016-02-27 22:45:57 which was for the default browser and social browser.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Nompumelelo
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