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thereshnee S

1 reviews | Active since Jun 2018

14 Jun 2018, 10:29

AIRTIME BEING DEDUCTED!!!!!REASON TO THIS IS ALWAYS THE SAME

i have been with MTN for over 10 years,the service receiving from MTN is disgusting,pathetic,unreasonable,no joy,no answers relating to your query. AIRTIME BEING DEDUCTED!!!!!REASON TO THIS IS ALWAYS THE SAME -IM USING MY INTERNET!!! what nonsense is this that i have to call MTN more than once with the same issue, its an ongoing problem with no solution...,I personally WILL to change to a service provider who does not give me B.S AS FEEDBACK, where you don't have to make a call which is so pointless because there's always no HELP.this service is utterly disappointing,upsetting and a waste of time and effort. Unhappy customer!

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thereshnee S's update15 Jun 2018, 07:56
Reviewer Update
sorry but i really think you guys don't know what you are talking this is going on for a while now and its always the same excuse !,i don't have the time to reply to you and feel the need to justify my complaint on the same issue numerous of times, changing my service provider is my only option,like i have explained all connections has been switched off,your service is unacceptable,from a clients point of view this is all wasted time taken up,when a massive company like you can and will not resolve any problem but only provide excuses,if I am in the wrong then i request that you send me my itemized billing,its something which i shouldn't have to request for!after all you need to provide me with supporting documentation?anyway lets stop wasting each others time i wont be using you as a service provider any longer.