1 reviews | Active since Dec 2016
Airtime and Data *******
<p>MTN has seriously become the Airtime and Data *****, I called into the callcenter regarding my problem, I was told to switch off all my internet apps when not using, On Tuesday I recharged with R15, and bought 1 day 50mb at about 10 am in the morning, I tried to read my missed whatsapp messages,, and before I could even reply, I have 0 airtime, 0 sms, 0 data, by 10:30am How could this possibly be..Your network disgust me in everyway, This has been happening for a very long time.. I will be switching to something better, I have other responsibilities, I cannot be supporting MTN...Bye *******</p>
Good day Mamotsei,
Thank you for your post.
You loaded airtime however you owed MTN for Extra time.
you bought a bundle for R6.00 which is 35MB daily bundle, if you add up the usage it comes out to 35MB. After the 35MB was used, you were billed from your airtime.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Mamotsei,
Thank you for your post.
You loaded airtime however you owed MTN for Extra time.
you bought a bundle for R6.00 which is 35MB daily bundle, if you add up the usage it comes out to 35MB. After the 35MB was used, you were billed from your airtime.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day
Can you tell me how the 35mb was used as I didnt do anything and it was gone.
Same thing happened yesterday after I loaded R 30 and you took you R 11..How does it happen that it finishes within 15mins.. THIS IS CRAZY..I still say you are *******!!!
Good day
Can you tell me how the 35mb was used as I didnt do anything and it was gone.
Same thing happened yesterday after I loaded R 30 and you took you R 11..How does it happen that it finishes within 15mins.. THIS IS CRAZY..I still say you are *******!!!