airtime and data ridiculous charges from mtn
<p>Mtn is such a big company but they fail at customer service and keeping their clients happy.. I for one am one of the unhappy clients. You go on the net for less the an hour and 200 rand airtime is gone with the Durban breeze. So I check my balance again after 3omins and to my surprise they felt I deserved to be given back 15rand of 200rand airtim. Complete bull****.. I'm just waiting for their lame reasons and excuses as to why this has happened AGAIN over THE PAST FEW MONTHS. ONLY BEEN HAPPY WITH MTN THE 1ST MONTH I GOT THE PHONE ON CONTRACT.. EVER SINCE ITS BEEN DOWNHILL </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that a billing query has been logged for investigation, reference number: SMC/***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
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Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that a billing query has been logged for investigation, reference number: SMC/***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***