1 reviews | Active since Jan 2015
Airtime and data disappears
I am so fed up with MTN its not even funny. My airtime and data disappears and it has been months now. When ever I call them they always come up with excuses that it is my applications or you can't reach them. I even restored my factory settings but still they same issue still happens. Even worse I have 3 contracts with MTN and in all those phones we have the same problem. MTN is just being ******** as even people I know are complaining about this network. In just one week, I have lost R150 worth of airtime as I recharge and in the same day the airtime disappears. I am just tired, All I want is to terminate all my contracts and I refuse to pay any termination fees as MTN has already reimbursed itself with the airtime and data that disappears. I can't even reach them these days, they are always experiencing high call volumes. This is just *****, MTN is really taking its customers for a ride. <br>
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the charges are for the internet usage and you were charged the out of bundle rates.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the charges are for the internet usage and you were charged the out of bundle rates.
Best regards
Mantoa
REQ:***
Best regards,
