EM
EDWARD M
1 reviews | Active since Mar 2009
31 Aug 2015, 14:26
AIRTIME AND DATA DEPLETING SOON AS FTER I REGARGE
I have noticed lately that my airtime and data depletes even if I did not use them, can anyone at MTN explain why this?
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Replies (1)
MTN South Africa's replyOfficial
15 Sept 2015, 12:06Hello maed,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that if you are using a smartphone, this is likely to happen, and it will also depend on what applications you are using on the device.
In order to and conserve your data and airtime, please restrict background data on your phone.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that if you are using a smartphone, this is likely to happen, and it will also depend on what applications you are using on the device.
In order to and conserve your data and airtime, please restrict background data on your phone.
Regards
Rajesh
REQ:***
MTN South Africa's reply15 Sept 2015, 12:06
Official
Hello maed,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that if you are using a smartphone, this is likely to happen, and it will also depend on what applications you are using on the device.
In order to and conserve your data and airtime, please restrict background data on your phone.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that if you are using a smartphone, this is likely to happen, and it will also depend on what applications you are using on the device.
In order to and conserve your data and airtime, please restrict background data on your phone.
Regards
Rajesh
REQ:***