Airtime and Data
<p>I have been continuously having problems with MTN with both my airtime and data going missing overnight. Last night i bought R30 airtime and only to wake up this morning with all of it gone. Why i continue using this network is beyond me really. This network is continuosly *****ing from its users and i know for a fact that im not the only one complaining about it. This is totally absurd to say the least really</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows that your Data bundle was used on the internet and airtime was deducted by a content subscription with a company called Mira Networks which billed R27 between the night of the 19 April 2017 to early morning of the 20 April 2017. We sent a request to Mira Networks for cancellation of your subscription. To check and cancel content subscriptions please dial *141*5# ok then choose on Content Services.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows that your Data bundle was used on the internet and airtime was deducted by a content subscription with a company called Mira Networks which billed R27 between the night of the 19 April 2017 to early morning of the 20 April 2017. We sent a request to Mira Networks for cancellation of your subscription. To check and cancel content subscriptions please dial *141*5# ok then choose on Content Services.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Thank you for the prompt response. I wou;d like to bring it to your attention that i hadnt subscribed to anything according to my knowledge, furthermore i would also like to be taken off this wow bonus promotion cause that is also chowing mbr airtime.
Thank you for the prompt response. I wou;d like to bring it to your attention that i hadnt subscribed to anything according to my knowledge, furthermore i would also like to be taken off this wow bonus promotion cause that is also chowing mbr airtime.