Airtime
<p>I bought airtime 3 times today and it keeps disappearing without me using it..Can someone reimburse me my airtime urgently...I called a Phumzile whos telling me about the system not working..Please assist ASAP</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows Three R12 airtime being loaded with not much of a usage or depletion from the airtime. The total airtime balance after the last recharge was on R36.09. This post was submitted at 20:16 pm and after the last usage updated on our systems which was at 20:49pm your airtime balance was on R32.82 , please restart your phone and check the airtime balance again.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows Three R12 airtime being loaded with not much of a usage or depletion from the airtime. The total airtime balance after the last recharge was on R36.09. This post was submitted at 20:16 pm and after the last usage updated on our systems which was at 20:49pm your airtime balance was on R32.82 , please restart your phone and check the airtime balance again.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,