SL
Sashalee L
1 reviews | Active since Mar 2017
09 Mar 2017, 16:23
Airtime
<p>I have been having problems with MTN airtime for quite a while!</p> <p>R500 for maybe 20 minutes of talking is really pathetic!</p> <p>MTN is forcing me to move over to Vodacom- as i cannot afford R500 airtime for phoning for only 20 minutes!</p> <p>:(</p>
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MTN South Africa's replyOfficial
13 Mar 2017, 21:53Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have gone through the billing records for the mobile number 083****436, we could not pick up the transaction of R500 on a call. Kindly contact our customer care line on 808 for further assistance with the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply13 Mar 2017, 21:53
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have gone through the billing records for the mobile number 083****436, we could not pick up the transaction of R500 on a call. Kindly contact our customer care line on 808 for further assistance with the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,