Airtime
<p>So my airtime has been used 4 times now...</p> <p>The minute i put airtime or my package gets topped up its immediatly eaten no matter the amount. R160 was eaten along with 2GB in not even 3 days. I dont use my phone for social media. So whats going on MTN?????? Where is it going to. I have had enough now. Your 808 call line is useless. I am thinking of cancelling if this isnt sorted out.</p>
Good day Lisha,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We see that you had a "MTN CALLERTUNEZ" subscription on your sim. The subscriptions looks like it was cancelled on the 2016-11-20 as this was the last time you were charged for this subscription.
We trust that you find the above in order.
Again we apologies for all the inconvenience caused by this.
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,
Good day Lisha,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We see that you had a "MTN CALLERTUNEZ" subscription on your sim. The subscriptions looks like it was cancelled on the 2016-11-20 as this was the last time you were charged for this subscription.
We trust that you find the above in order.
Again we apologies for all the inconvenience caused by this.
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,