MR
Marlene R
1 reviews | Active since Oct 2012
12 Jan 2016, 09:57
Airtime
You must seriously be the most useless company to ever operate in the world. ****ing street vendors and people standing at the robots are more sufficient than you useless ******s.<br> I have never hated a company more than I hate you people. I cant believe I was stupid enough to upgrade. I should have moved.<br> <br> My free minutes disappeared in DECEMBER. I logged a call on 808, got a reference number and never heard anything back again. I logged a query on Twitter and they asked for my number and never heard back from them again. Who ever operates your twitter. OMG they must be ****ing 2 years old because my 3 year old nephew is more sufficient than those ****ing idiots.<br> <br> You people make me SICK.<br> I am gona contact my lawyers. I am sure there must be a way to get out of this ****ing stupid contract because there is absolutely NO SERVICE DELIVERY. And you wont get a cent out of me. You have ****** enough already.<br> <br> IDIOTS!!!
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Jan 2016, 09:10Hello Mickey187,
Thank you for your post. We sincerely apologize for any inconvenience caused.
Kindly be advised that as per the reference number SMC/*** the , minutes were used not disappeared , kindly see below the response from the System Support.
Regards
Nompumelelo
REQ:***
2016-01-02 15:54:02:
Minutes were used as follows
Charge Time Type A MSISDN B MSISDN Charged Units Dedicated Accounts
2015-12-28 12:50 MO CALL(0) 278*******3**** 7 sec 1|113:3000:2993:7:S
2015-12-28 13:44 MO CALL(0) 278*******7**** 76 sec 1|113:2993:2917:76:S
2015-12-28 13:47 MO CALL(0) 278*******7**** 55 sec 1|113:2917:2862:55:S
2015-12-30 11:13 MO CALL(0) 278*******4**** 4 sec 1|113:2862:2858:4:S
2015-12-30 11:13 MO CALL(0) 278*******4**** 3 sec 1|113:2858:2855:3:S
2015-12-30 13:16 MO CALL(0) 278*******4**** 18 sec 1|113:2855:2837:18:S
2015-12-30 13:26 MO CALL(0) 278*******7**** 11 sec 1|113:2837:2826:11:S
2015-12-30 13:27 MO CALL(0) 278*******7**** 39 sec 1|113:2826:2787:39:S
2015-12-31 08:43 MO CALL(0) 278*******0**** 3142 sec 2|113:2787:0:2787:S|102:771.95:1.95:770.00:cents
NOTIFICATION:
Thank you for your post. We sincerely apologize for any inconvenience caused.
Kindly be advised that as per the reference number SMC/*** the , minutes were used not disappeared , kindly see below the response from the System Support.
Regards
Nompumelelo
REQ:***
2016-01-02 15:54:02:
Minutes were used as follows
Charge Time Type A MSISDN B MSISDN Charged Units Dedicated Accounts
2015-12-28 12:50 MO CALL(0) 278*******3**** 7 sec 1|113:3000:2993:7:S
2015-12-28 13:44 MO CALL(0) 278*******7**** 76 sec 1|113:2993:2917:76:S
2015-12-28 13:47 MO CALL(0) 278*******7**** 55 sec 1|113:2917:2862:55:S
2015-12-30 11:13 MO CALL(0) 278*******4**** 4 sec 1|113:2862:2858:4:S
2015-12-30 11:13 MO CALL(0) 278*******4**** 3 sec 1|113:2858:2855:3:S
2015-12-30 13:16 MO CALL(0) 278*******4**** 18 sec 1|113:2855:2837:18:S
2015-12-30 13:26 MO CALL(0) 278*******7**** 11 sec 1|113:2837:2826:11:S
2015-12-30 13:27 MO CALL(0) 278*******7**** 39 sec 1|113:2826:2787:39:S
2015-12-31 08:43 MO CALL(0) 278*******0**** 3142 sec 2|113:2787:0:2787:S|102:771.95:1.95:770.00:cents
NOTIFICATION:
Best regards,
MTN South Africa's reply14 Jan 2016, 09:10
Official
Hello Mickey187,
Thank you for your post. We sincerely apologize for any inconvenience caused.
Kindly be advised that as per the reference number SMC/*** the , minutes were used not disappeared , kindly see below the response from the System Support.
Regards
Nompumelelo
REQ:***
2016-01-02 15:54:02:
Minutes were used as follows
Charge Time Type A MSISDN B MSISDN Charged Units Dedicated Accounts
2015-12-28 12:50 MO CALL(0) 278*******3**** 7 sec 1|113:3000:2993:7:S
2015-12-28 13:44 MO CALL(0) 278*******7**** 76 sec 1|113:2993:2917:76:S
2015-12-28 13:47 MO CALL(0) 278*******7**** 55 sec 1|113:2917:2862:55:S
2015-12-30 11:13 MO CALL(0) 278*******4**** 4 sec 1|113:2862:2858:4:S
2015-12-30 11:13 MO CALL(0) 278*******4**** 3 sec 1|113:2858:2855:3:S
2015-12-30 13:16 MO CALL(0) 278*******4**** 18 sec 1|113:2855:2837:18:S
2015-12-30 13:26 MO CALL(0) 278*******7**** 11 sec 1|113:2837:2826:11:S
2015-12-30 13:27 MO CALL(0) 278*******7**** 39 sec 1|113:2826:2787:39:S
2015-12-31 08:43 MO CALL(0) 278*******0**** 3142 sec 2|113:2787:0:2787:S|102:771.95:1.95:770.00:cents
NOTIFICATION:
Thank you for your post. We sincerely apologize for any inconvenience caused.
Kindly be advised that as per the reference number SMC/*** the , minutes were used not disappeared , kindly see below the response from the System Support.
Regards
Nompumelelo
REQ:***
2016-01-02 15:54:02:
Minutes were used as follows
Charge Time Type A MSISDN B MSISDN Charged Units Dedicated Accounts
2015-12-28 12:50 MO CALL(0) 278*******3**** 7 sec 1|113:3000:2993:7:S
2015-12-28 13:44 MO CALL(0) 278*******7**** 76 sec 1|113:2993:2917:76:S
2015-12-28 13:47 MO CALL(0) 278*******7**** 55 sec 1|113:2917:2862:55:S
2015-12-30 11:13 MO CALL(0) 278*******4**** 4 sec 1|113:2862:2858:4:S
2015-12-30 11:13 MO CALL(0) 278*******4**** 3 sec 1|113:2858:2855:3:S
2015-12-30 13:16 MO CALL(0) 278*******4**** 18 sec 1|113:2855:2837:18:S
2015-12-30 13:26 MO CALL(0) 278*******7**** 11 sec 1|113:2837:2826:11:S
2015-12-30 13:27 MO CALL(0) 278*******7**** 39 sec 1|113:2826:2787:39:S
2015-12-31 08:43 MO CALL(0) 278*******0**** 3142 sec 2|113:2787:0:2787:S|102:771.95:1.95:770.00:cents
NOTIFICATION:
Best regards,