JY
Joey Y
1 reviews | Active since Aug 2015
17 Aug 2015, 16:15
Airtime
Afternoon sir/madam have a problem regarding my billing charges on my airtime, when i recharge my phone the airtime only last for 2 minutes.
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Replies (1)
MTN South Africa's replyOfficial
09 Sept 2015, 15:55Hello joeyyona,
Thank you for taking time to raise your concerns with MTN.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been transferred to the 173 supervisory team for resolution. They will investigate and revert to you with feedback and a way forward
Warm regards,
Keitumetse
REQ:***
Thank you for taking time to raise your concerns with MTN.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been transferred to the 173 supervisory team for resolution. They will investigate and revert to you with feedback and a way forward
Warm regards,
Keitumetse
REQ:***
Best regards,
MTN South Africa's reply09 Sept 2015, 15:55
Official
Hello joeyyona,
Thank you for taking time to raise your concerns with MTN.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been transferred to the 173 supervisory team for resolution. They will investigate and revert to you with feedback and a way forward
Warm regards,
Keitumetse
REQ:***
Thank you for taking time to raise your concerns with MTN.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been transferred to the 173 supervisory team for resolution. They will investigate and revert to you with feedback and a way forward
Warm regards,
Keitumetse
REQ:***
Best regards,