AirG Subscription
<p>Just receive a text message from AirG that states my subscription (which I didn't subscribe to) is free for the first day and then I will be charged R2/day after that. Where does this "subscription" come from and how can MTN allow their customer to be taken for R60 a month like this if you do not stop the subscription.</p> <p> </p> <p>Seems like I am not the first. Who is AirG? Where does the money go if you do not unsubscribe?</p> <p> </p> <p>How is this legal from MTN's part if I never accepted any subscription? Seems like someone is lining their pockets at the expense of subscribers. </p>
Good Day Frans
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that AirG is an MTN Play subscription. Please note that the service is activated by the user of the device, we have checked your cell number and you are currently not subscribed to any services.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Frans
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that AirG is an MTN Play subscription. Please note that the service is activated by the user of the device, we have checked your cell number and you are currently not subscribed to any services.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,