Airg ****
<p>I never subscribed to airg services and can't unsubscribe. I want all my money refunded. This is theft and *****! I don't use mobile subscription services and want a block in place to such services. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A cancellation request has been submitted on your behalf to the relevant Content Provider AirG **********
Kindly note that content service is not part of MTN services. The registration of these services is completely voluntary and is activated on the handset. Therefore, the billing solely gets traced back to the MTN number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A cancellation request has been submitted on your behalf to the relevant Content Provider AirG **********
Kindly note that content service is not part of MTN services. The registration of these services is completely voluntary and is activated on the handset. Therefore, the billing solely gets traced back to the MTN number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
This whole process started with a SMS I received from them that I'm signed up but I never joined or accepted any terms. They shouldn't be able to just sign you up without a proper authentication or agreement of terms. There should also be the ability to switch off content service capability altogether so that a person cannot sign up for any content services at all.
This whole process started with a SMS I received from them that I'm signed up but I never joined or accepted any terms. They shouldn't be able to just sign you up without a proper authentication or agreement of terms. There should also be the ability to switch off content service capability altogether so that a person cannot sign up for any content services at all.