KD
Kent D
1 reviews | Active since Jun 2013
17 Nov 2015, 11:14
airG Harvest Frenzy
I have just received an sms notification that I am subscribed to an mtn game entitled Harvest Frenzy.<br> <br> The message reads as follows: Reminder, you are subscribed Harvest Frenzy * R1.00/Day - [URL Removed] Customer care +***.<br> <br> I did not subscribe to this service! I dialed *141*5# which states I am not subscribed to any such service.<br> <br> I have attempted to phone the airG customer care line with no answer for over 40 minutes.<br> <br> I want this subscription removed immediately!<br> <br> This rogue subscription has cost me R1.00 per day for who knows how long.<br> <br> I am deeply unhappy with this development.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
18 Nov 2015, 11:27Hello kent90,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the service has been removed from the MTN Play system
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the service has been removed from the MTN Play system
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply18 Nov 2015, 11:27
Official
Hello kent90,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the service has been removed from the MTN Play system
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the service has been removed from the MTN Play system
Kind Regards,
Alice van der Merwe
***
