SZ
Sibusiso Z
1 reviews | Active since Nov 2015
22 Nov 2015, 21:46
Air time keeps disappearing
My air time and data's keeps on disappearances without me making calls or using the enternet and my calls are being barred automatically I have called the service providers 173 call center but I have not got any help instead I spoke to Zama to just gave me instructions and she hung up the phone
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Replies (1)
MTN South Africa's replyOfficial
24 Nov 2015, 10:36Hello sibusisokambali,
Thanks you for your Post
Please accept our apologies for the inconvenience experienced
Our records indicate that airtime was consumed by internet connection active on your number. Please always ensure that you do not have multiple internet connection running at same time.
On your Vodafone 3G/Smart Tab 3G handset you can check you active multiple connections on Settings, data usage, below you will see active multiple internet connections actively running
Regards
Nompumelelo
REQ:***
Thanks you for your Post
Please accept our apologies for the inconvenience experienced
Our records indicate that airtime was consumed by internet connection active on your number. Please always ensure that you do not have multiple internet connection running at same time.
On your Vodafone 3G/Smart Tab 3G handset you can check you active multiple connections on Settings, data usage, below you will see active multiple internet connections actively running
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply24 Nov 2015, 10:36
Official
Hello sibusisokambali,
Thanks you for your Post
Please accept our apologies for the inconvenience experienced
Our records indicate that airtime was consumed by internet connection active on your number. Please always ensure that you do not have multiple internet connection running at same time.
On your Vodafone 3G/Smart Tab 3G handset you can check you active multiple connections on Settings, data usage, below you will see active multiple internet connections actively running
Regards
Nompumelelo
REQ:***
Thanks you for your Post
Please accept our apologies for the inconvenience experienced
Our records indicate that airtime was consumed by internet connection active on your number. Please always ensure that you do not have multiple internet connection running at same time.
On your Vodafone 3G/Smart Tab 3G handset you can check you active multiple connections on Settings, data usage, below you will see active multiple internet connections actively running
Regards
Nompumelelo
REQ:***
Best regards,