1 reviews | Active since Jul 2015
Agreement not met
24 November 2017 I took out Mtn upgrade contract. The agreement was R199 for 30GB of Data during Black Friday promotion. 20GB anytime and 10GB Night epress. In December 2017 I noticed that my line was put on 50GB for R299 instead of R199 30GB. I went to enquire where I took the contract at Mtn Spur Centre Ermelo. Indeed she discovered that there was a problem. Mtn is now saying They can change the package but it will be not the R199 @ 30GB it will be now R199 ********** So suddenly it is my fault now.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to the Regional store mangers to intervene with the complaint.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to the Regional store mangers to intervene with the complaint.
Kind Regards,
Alice van der Merwe
Best regards,