JC
Jacques C
1 reviews | Active since Aug 2014
29 Sept 2015, 20:23
Again, uncapped internet not usable
Again my uncapped internet is unusable slow. I have hardly exceeded the so called \fair use"policy (fair for whom?) but is throttled in such a way that my internet is too slow to use...even for the most basic internet. Am I being bul**** to get rid of my uncapped contract as MTN no longer provide such contacts? I don't know... """
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MTN South Africa's replyOfficial
30 Sept 2015, 19:14Hello jacquesvc50,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly contact 1555 our technical division for further assistance with regards to the slowness of the internet.
warm regards
mike
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly contact 1555 our technical division for further assistance with regards to the slowness of the internet.
warm regards
mike
Best regards,
MTN South Africa's reply30 Sept 2015, 19:14
Official
Hello jacquesvc50,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly contact 1555 our technical division for further assistance with regards to the slowness of the internet.
warm regards
mike
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly contact 1555 our technical division for further assistance with regards to the slowness of the internet.
warm regards
mike
Best regards,