1 reviews | Active since Mar 2016
Again no service from Mtn
<p>When i do not want to to call me, you call me and bother me so much but when i actually send a request to your sales dept to call me not only through your website but via your retentions department you do not call. How does that work? And me calling your retentions dept was also due to no service as i also sent a cancelation email to you but after a week no response was received. This is my second review for mtn and I dont know why I bother as my 1st review was not even responded to or dealt with. Worse service ever...continues</p>
Good day Jolene
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Best regards,
Good day Jolene
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Best regards,