TS
Tommy S
1 reviews | Active since Feb 2010
09 Apr 2015, 08:46
AGAIN, no account
ITs actually funny as the only other option is to cry... After two months of fighting I eventually got my electronic account. BUT low and behold this month I receive the account email but nothing is attached....True to form, its now been two weeks and after a lot of customer queries I STIL DO NOT HAVE my account.<br> <br> How is it possible that this company is still running. If I read the other complaints I TRULY again believe in miracles as this is the only explanation I have for MTN's survival<br> <br> CAN I PLEASE GET MY ACCOUNT????? <br> <br> OH yes and please don't ask for all my details if you have had it for the last ten years......
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Replies (1)
MTN South Africa's replyOfficial
23 Apr 2015, 14:07Hello tommys,
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
You will recieve an email with instructions of how to navigate the new e-statements shortly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards;
Nosipho
REQ:***
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
You will recieve an email with instructions of how to navigate the new e-statements shortly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards;
Nosipho
REQ:***
Best regards,
MTN South Africa's reply23 Apr 2015, 14:07
Official
Hello tommys,
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
You will recieve an email with instructions of how to navigate the new e-statements shortly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards;
Nosipho
REQ:***
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
You will recieve an email with instructions of how to navigate the new e-statements shortly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards;
Nosipho
REQ:***
Best regards,