Again... it's not that difficult
<p>Sent a mail to MTN via their website, regarding a change of Email address. Nix, nada, nothing! Funny thing is,</p> <p>I sent the same request to an AntiVirus company in Germany who sorted it out über quick! So logic dictates it's a SA problem, the lack of work ethic, customer service, the list is endless. Vodacom and MTN(purely due to their lack of contact) appear to br forged from the same mould.</p> <p>"Let's create a cell network, and to hell with our subscribers"</p> <p> </p>
Nope, not interested. But they'll charge you R10000's in data bills. Another truly SA company!
Nope, not interested. But they'll charge you R10000's in data bills. Another truly SA company!
Good day John
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Best regards,
Good day John
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Best regards,
And still no contact from MTN!
And still no contact from MTN!
Tick Tock
Tick Tock