AGAIN: INCORRECT Data Bundle Billing

I had lodges a compliant on: 10:47 Tue 10 Mar<br> I had a response and MTN credited me and had noted that this will be rectified for future invoices. MTN Complaints Management Team: REQ:*** <br> <br> The problem has occurred again with my new April invoice.... seriously crediting me is acknowledgement of error, why allow it to persist. PLEASE REMOVE ADD ONs and CREDIT me (AGAIN)<br> <br> \I have requested on numerous occasions for data bundles to be removed from my account since my account was transferred to MTN from Nashua Mobile.<br> Despite promises monthly this has still not occured.<br> and this month one of the 1GB data bundle has been charged twice.<br> <br> I DO NOT WANT ANY ADD On on my profile and wish to only pay my subscription.<br> My reference include:<br> - #***<br> - REQ ***<br> <br> One can often not get through to the 083 1 808 number and after holding for many minutes I often get cut off.""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;791304;540;1;2;0;1;0;0;2;15/04/13 15:17;179;NULL;15/04/13 14:10;15/04/13 12:18;Incompetency, Incompetency, Incompetency!!! ;9,11E+12;;***;I Recently got an offer from African Bank to apply for a credit card, so i thought why not and went to the Potchefstroom Branch to take up the offer. I got there and it took them a day to get my application, then i handed everything in, signed all the documents, only to find out the will take another few days to evaluate my bank statements. The statements i got was from the bank and stamped, but according to them they do not know if it is correct.<br> <br> I have never seen someone as *********** to do a job as i saw with them. <br> <br> This is so bad!!! I had to show the lady how her own system works!! Clearly the had no training at all!!!!<br> <br> This is very poor, i don't know if i want to continue with everything.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;821356;33;1;2;0;1;0;0;2;15/04/14 10:42;179;NULL;15/04/14 9:39;15/04/14 7:43;Ebucks, a lie?;9,21E+12;;***;I opened my account about a month ago, the online consultant told me that when i deposit R500 or more into my account within the period of the month i would receive 5000ebucks, and then also when i swipe my FNB card 5 times or more, another 2000 ebucks. I did both those things and still no Ebucks, i am registered and activated on everything, i have my card and used it numerous times already. Ebucks online is utterly useless and not user friendly. I want clarity on all of this otherwise i will go to another Bank that actually helps me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;839401;28;1;2;1;1;5;3;5;15/04/14 14:46;179;2;15/04/14 13:29;15/04/14 11:47;Spiteful vs Customer Service;***9;Janine;***;On 13 April 2015 I made three phone calls to Absa vehicle finance in Auckland Park. I spoke to Angus, Shade and lastly Candy, requesting vehicle registration documents which was requested on 27 March 2015 and should have been delivered to the Ghandi Square branch. Tracking # MAEUT***1 (Mounties) states that Emmie signed for the documents on 9 April at 9 Lothbury Road Auckland Park. The frustration is the ''passing the buck'' attitude i hate with call centres but the buck stops here!! A 30 min call and longer had my palms sweaty and my blood boiling. I've provided correct information to all agents from start to finish and all they can say is that they will escalate and someone will call back. What? No reference number, contact person or just a lead into the right direction. Common South Africa, customer service in SA stinks! and the disagreement always starts with a negative attitiude or incompetence.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;839465;357;16;2;0;1;0;0;2;15/04/14 16:29;179;NULL;15/04/14 15:29;15/04/14 13:30;Promised feedback within 48 hours! Its been 2 week;8,61E+12;Lenisha Fredericks;***;I logged a complaint about Vodacom billing me for BIS for more than a year now (aren't they supposed to automatically stop the BIS billing when you upgrade and your phone doesn't even use BIS?) on the 2nd April, I was then sent a reference no S3-82U2Q-Q7UQ7 and told Vodacom would be in touch within 48 hours...Its not the 14th of April, when you call the \Customer Service\"" helpline you are pushed from Pillar to post! Can Vodacom please ASSIST...that's what we are paying for isn't it? All the VAS's?"""