After weeks I can't get through to anyone!!!

Item: MTN South Africa
Rating: 2
Author: Donovan S

So this is the 3rd time I am writing here now as it's the only place i get a response! I have my account number A***. But I do not have my cell number any longer. I would like somehow to contact the legal department or ANYBODY, so I can sort out my account! You can be guaranteed I will no longer be using MTN in the future! Can't believe that all i want to do is pay my account and you are not allowing me to!!!!

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

13 Apr 2015, 11:05

Hello donovansey,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.

Best regards
Mantoa
REQ:***

MTN South Africa's reply13 Apr 2015, 11:05

Official