After two months 30GB promotional data still not loaded

Item: MTN South Africa
Rating: 1
Author: Krishna G

<p>Upgraded my contract on 11th of april with the s8 deal which included 30GB data once off and I still have not received the 30GB promotional data. </p>

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Replies (1)

MTN South Africa's replyOfficial

13 Jun 2017, 00:20

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department to address.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Complaints Management Team
Itumeleng

MTN South Africa's reply13 Jun 2017, 00:20

Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department to address.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Complaints Management Team
Itumeleng