AFTER SERVICE FROM HELL, REPAIRS FORMS FILLED I WITH **** INFO , TERRIBLE SERVICE AND UP TO DATE, NO ASSISTANE WITH MY COMPAINT . SHAME ON YOU MTN

Item: MTN South Africa
Rating: 1
Author: tchilanda M

I CAN NOT BELIEVE THAT SUCH TERRIBLE SERVICE STILL EXIST.

MY ADVISE TO PEOPLE OUT THERE IS PLEASE DO NOT TAKE UP A CONTRACT WITH MTN, AT LEAST IF YOU ARE WANTING AN AFTER SERVICE ,

TERRIBLE SERVICE FROM LUCUS AT THE THIBUALT SQUARE STORE , filling the forms with **** information after I have left the store and signed the forms, surely that can not be legal.

can i get a call back from his manager ...

there are ********** activities happening in the store regarding repairs and I will take this case further if I don't get a clear explanation from senior management outside of the store.

ALL I HAVE BEEN ASKING FOR IS TO GET IN TOUGH WITH ANYONE ELSE EITHER THEN THE STORE MANAGER BUT, BUT NO MTN DOES NOT GET CUSTOMERS THE RIGHT TO COMPLAIN ANT ESCALATE????

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tchilanda M's updateReviewer Update

24 Jan 2020, 09:51

pleas, stop with this lies bout someone contacting within 2 days. i have been receiving the your Facebook portal for the past 3years every time i follow up , i am told someone will contact me back. your after service is the worst in the country . people should not take UP CONTACTS WITH YOU IF THEY KNOW WHAT IS BEST FOR THEM. I WANT THE REGIONAL MANGER TO CAL ME BACK TODAY. MY COMPLAINT HAS GONE BEYOND YOUR REPAIR CENTRE.

tchilanda M's update24 Jan 2020, 09:51

Reviewer Update