aR
andrew R
1 reviews | Active since Aug 2014
01 Feb 2015, 17:18
after last complaint taken my funds
hi after last complaint a Caylin Julius helped me keep my R8000 credit thank you to her , as of *** I had still over R6000 when I checked my balance today its gone I did not use it mtn has taken it I paid them money for this air time now they have taken it I did email but no answer. How can a firm just take what u paid for away
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MTN South Africa's replyOfficial
11 Feb 2015, 15:48Hello rangerandrew,
Thank you for posting.
Please accept my apologies for the delay in response and any inconvenience this experience may have caused.
Kindly be advised that this has been sent to the relevant team to investigate the above and provide you with feedback.
Trust you find this in order
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept my apologies for the delay in response and any inconvenience this experience may have caused.
Kindly be advised that this has been sent to the relevant team to investigate the above and provide you with feedback.
Trust you find this in order
Regards,
Ebbedene
REQ:***
MTN South Africa's reply11 Feb 2015, 15:48
Official
Hello rangerandrew,
Thank you for posting.
Please accept my apologies for the delay in response and any inconvenience this experience may have caused.
Kindly be advised that this has been sent to the relevant team to investigate the above and provide you with feedback.
Trust you find this in order
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept my apologies for the delay in response and any inconvenience this experience may have caused.
Kindly be advised that this has been sent to the relevant team to investigate the above and provide you with feedback.
Trust you find this in order
Regards,
Ebbedene
REQ:***