yY
yolanda Y
1 reviews | Active since Jun 2017
01 Feb 2018, 23:02
After cancelling my account and debit order almost a year ago they are still taking my money
Bad. ***********
Helpful (0)
Replies (2)0
Replies (2)yY
yolanda Y's updateReviewer Update
05 Feb 2018, 14:37Good afternoon, thanks for the reply.
However the problem is with Yello Data. Not with my MTN cell contracts.
Yello data is taking a debit order of R99. Each time I phone them, they tell me to e-mail my bank statament to them for proof that the debit order is going of. I have done this twice last year.
The debit order still went of and I have stop the debit order at my bank. It costs me R55. The debit order was stopped for 3 months. This happend twice. Now, the next three months has passed, and I had to stop the debit order again with my bank with the unnecessary bank fees payable again.
yY
yolanda Y's update05 Feb 2018, 14:37
Reviewer Update
Good afternoon, thanks for the reply.
However the problem is with Yello Data. Not with my MTN cell contracts.
Yello data is taking a debit order of R99. Each time I phone them, they tell me to e-mail my bank statament to them for proof that the debit order is going of. I have done this twice last year.
The debit order still went of and I have stop the debit order at my bank. It costs me R55. The debit order was stopped for 3 months. This happend twice. Now, the next three months has passed, and I had to stop the debit order again with my bank with the unnecessary bank fees payable again.
yY
yolanda Y's updateReviewer Update
05 Feb 2018, 14:38Good afternoon, thanks for the reply.
However the problem is with Yello Data. Not with my MTN cell contracts.
Yello data is taking a debit order of R99. Each time I phone them, they tell me to e-mail my bank statament to them for proof that the debit order is going of. I have done this twice last year.
The debit order still went of and I have stop the debit order at my bank. It costs me R55. The debit order was stopped for 3 months. This happend twice. Now, the next three months has passed, and I had to stop the debit order again with my bank with the unnecessary bank fees payable again.
yY
yolanda Y's update05 Feb 2018, 14:38
Reviewer Update
Good afternoon, thanks for the reply.
However the problem is with Yello Data. Not with my MTN cell contracts.
Yello data is taking a debit order of R99. Each time I phone them, they tell me to e-mail my bank statament to them for proof that the debit order is going of. I have done this twice last year.
The debit order still went of and I have stop the debit order at my bank. It costs me R55. The debit order was stopped for 3 months. This happend twice. Now, the next three months has passed, and I had to stop the debit order again with my bank with the unnecessary bank fees payable again.