1 reviews | Active since Jan 2012
After 6 Complaints still no Refund .............
<p>http://hellopeter.com/mtn/complaints/ref ********** 10-2-months-and-still-no-resolotion- ********** Mtn phoned me and promised to refund me insurance money wrongly deducted but i am still waiting ???? Do they have qulified poeple working there ?</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the insurance management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the insurance management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********