1 reviews | Active since Jun 2015
after 4 Months of fighting
this is one of the emails received <br> <br> Bronwyn Saunders [ MTN - Mount Edgecombe ] <br> <br> <br> Jul 3 (12 days ago)<br> <br> <br> <br> <br> <br> <br> <br> <br> to me <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Good day Janice, <br> <br> <br> <br> I do apologise for the late response, I was off for the past 2 days. <br> <br> I have sent through the cancellation request and your contract has been cancelled.<br> <br> Your contract term was from the 23-05-2013 - 22-05-2015.<br> <br> You were debited on the 01st of June for the invoice dated 2015-05-13 so the billing on your account is correct.<br> <br> Because of the late cancellation, you were also billed for the invoice dated 2015-06-13 however a credit of R364.00 was passed on 2015-06-29 and will not be debited off your account.<br> <br> Please accept my sincere apologies for the inconvenience caused.<br> <br> Kind Regards, <br> <br> Bronwyn Saunders<br> <br> and I gave more than one months notice and QUESS WHAT they took R364.00 off my bank account. How do you win :) MTN is worse than useless Look at all the complaints You get no where They do no know what they are doing<br> <br> <br> <br> <br> <br> QA Monitor<br> <br>
This serves as acknowledgement of your query. A MTN resource will contact you soon to assist you in finding resolution to your query.
We sincerely apologise for any inconvenience caused by this.
Regards
Amogelang
This serves as acknowledgement of your query. A MTN resource will contact you soon to assist you in finding resolution to your query.
We sincerely apologise for any inconvenience caused by this.
Regards
Amogelang
