1 reviews | Active since Nov 2016
after 2months later still disappointed
<p>ya neh mtn will take you for a ride. got an emaiil to inform me that my account has been removed from the legal department. but with mtn you can never be sure so i called mtn to check and gues what my name is still with legal. i am never using mtn again thy will lie to you send you **** emails and the customer service team is just useless. by the way why cant we contact mtn legal our self dont they have phone being a phone company and all. thy always tell you will will send a email to they. i got the email on the 18 april to today is the 04/05/2017 </p> <p>Please note account has been closed and a request has been send for ITC update.</p> <p>Thank you for your email.</p> <p>Kind regards,<br />Gemini Plaatjies<br />Legal Department<br />MTN SA</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly provide us with your account number or your ID number in order for us to be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly provide us with your account number or your ID number in order for us to be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***5
my account number is Re: A ********** [# ********** 0]
my account number is Re: A ********** [# ********** 0]
