1 reviews | Active since Jun 2016
After 2 weeks problem still not solved,empty promises!!!!!!!
<p>I reported my problem numerous time at mtn REQ: ********** its been 2 weeks and still had no feedback or data,they only load 1G twice that is valid for 2 days.I paid R160 and want my full 2G thats valid for 1 month!!!!</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have investigated and do pick up that on the 31 May 1GB purchased and you have received 1 GB free. The system reflect that this data has been used, the system reflect on the 3-6-2016 you had only 2MB left and not 1GB. We have allocated 500MB to the sim card for a goodwill suggestion.
Kind Regards,
Alice van der Merwe
REQ: **********
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have investigated and do pick up that on the 31 May 1GB purchased and you have received 1 GB free. The system reflect that this data has been used, the system reflect on the 3-6-2016 you had only 2MB left and not 1GB. We have allocated 500MB to the sim card for a goodwill suggestion.
Kind Regards,
Alice van der Merwe
REQ: **********