GY
Gavin Y
1 reviews | Active since Jul 2015
27 Jul 2015, 15:26
Adverts when dialing out!!
This is ridiculous! Since when does a mobile operator have the right to force you to listen to an advert when dialing out- how can we stop this immediately?! What if I have an emergency?? now I have to listen to this **** before I can connect to the intended contact.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
06 Aug 2015, 10:21Hello gavinhy,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your concern to the marketing team for them to consider.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your concern to the marketing team for them to consider.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply06 Aug 2015, 10:21
Official
Hello gavinhy,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your concern to the marketing team for them to consider.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your concern to the marketing team for them to consider.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,