MF
Matthew F
1 reviews | Active since Jul 2015
27 Jul 2015, 21:39
ADVERTS BEFORE A CALL
The first time I heard an advert before making a call, I thought it must be a mistake - MTN couldn't be so stupid to think this is acceptable?! But after hearing it for the 3rd time today I realised someone is smoking Tik in your marketing department to think this is OK?!<br> <br> As a loyal MTN customer for over 10yrs I am outraged! Please fire the idiot in marketing who thought this was a good idea!?<br> <br> To make matters worse, I am trying to change my debit details to my new bank account and the branch tells me \head office is striking
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Replies (1)
MTN South Africa's replyOfficial
07 Aug 2015, 11:36Hello MatFar23,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the bank details were updated as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the bank details were updated as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply07 Aug 2015, 11:36
Official
Hello MatFar23,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the bank details were updated as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the bank details were updated as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,