jJ
janinewheat J

1 reviews | Active since Apr 2016

15 Aug 2016, 07:21

Advertising deals but no phones in stock

<p>Went to MTN to upgrade my daughter's contract to the Apple 6 16GB for R339 on MTN choice 100. I was told that there is no stock, so they can try and order but some people have been weaiting 2 weeks and they don't know how long we will wait. How can you have offers in your brochures and then not have stock of the phones?? I also nowhere see anything about while stocks last as the sales person said to me.</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply15 Aug 2016, 18:28
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the matter has been escalated to the relevant management team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********

jJ
janinewheat J's update16 Aug 2016, 11:41
Reviewer Update

Hi there, still waiting for a response please