eC
eugene C
1 reviews | Active since Feb 2013
01 Jul 2015, 17:17
Advertises HTC One M9 but no stock
Tried phoning a few branches and no one picked up, went to the Durbanville Store and waited in line for about 15 min, the consultants does not even greet or say anything.<br> <br> When I asked the Consultnt if they have a M9 he told me there is no stock and wont be for a while.<br> <br> How can you advertise the phone if you dont have stock ?<br>
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Replies (1)
MTN South Africa's replyOfficial
13 Jul 2015, 10:22Hello eugenecrous,
We are truly sorry for the inconvenience caused and for the delayed response./
Remember we are at the mercy of the manufacturer when they release new models and the quantity being distributed to different regions of the world.
The stock that was made available to us (MTN) was limited and sold out quickly. We have now done a follow up with our warehouse to confirm when we will receive stock again of the HTC One M9.
We will touch base with you thereafter.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response./
Remember we are at the mercy of the manufacturer when they release new models and the quantity being distributed to different regions of the world.
The stock that was made available to us (MTN) was limited and sold out quickly. We have now done a follow up with our warehouse to confirm when we will receive stock again of the HTC One M9.
We will touch base with you thereafter.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply13 Jul 2015, 10:22
Official
Hello eugenecrous,
We are truly sorry for the inconvenience caused and for the delayed response./
Remember we are at the mercy of the manufacturer when they release new models and the quantity being distributed to different regions of the world.
The stock that was made available to us (MTN) was limited and sold out quickly. We have now done a follow up with our warehouse to confirm when we will receive stock again of the HTC One M9.
We will touch base with you thereafter.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response./
Remember we are at the mercy of the manufacturer when they release new models and the quantity being distributed to different regions of the world.
The stock that was made available to us (MTN) was limited and sold out quickly. We have now done a follow up with our warehouse to confirm when we will receive stock again of the HTC One M9.
We will touch base with you thereafter.
Regards
Tim
MTN Complaints Management Team: REQ:***