SN
Stefan N
1 reviews | Active since Dec 2011
16 May 2018, 10:16
Advertised data not supp****
I recently upgraded my contract with mtn to what they advertise as made for me small icluding 50 minutes 50 sms and 350mb data. I have just recieved the second months benefits and noticed that they don't actually provide the 350mb data as advertised. I am still getting the 100mb per month as on my previous contract term. This is not the first occasion that mtn don't provide the advertised amount of data. Previously I also upgraded to a contract that was advertising 4gb night express and mtn started by only giving 2gb. This matter was only solved after complaining about it and once again I am back to square one. Why bother advertising things that are not supp****?
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MTN South Africa's replyOfficial
17 May 2018, 22:25Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please can you assist me with the copy of the contract for the package to be corrected. Email ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply17 May 2018, 22:25
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please can you assist me with the copy of the contract for the package to be corrected. Email ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,