Advert
<p>On the 8th July I upgrade to a Samsaung Galaxy Edge 7 ..received 30GB Data and Gear VR..on 14th July I pick up an advert from MTN on Facebook and Twitter (attached advert)..that states with above mentioned you also receive a Tab lite..I did not.. enquire at branch why I havent received rhe Tab ( salesperson was really nice and we have a good relationship) spoke to MTN and denied me this opportunity ..MTN answer us thar the promotion only starts 15 July ..no where on any advert is n START date..only end dates..most advert STATES for this month... from then up and till today after several emails messages twitter and facebook messages..NOBODY answers me WHY I do not qualify..no one of MTN is even decent enough of contacting me..HELP!!!!!!</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the marketing division for their attention. They will investigate and we will revert to you with feedback.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the marketing division for their attention. They will investigate and we will revert to you with feedback.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,