kM
khumbudzo M
1 reviews | Active since Jun 2014
15 Dec 2015, 06:05
Administrator flaws blamed on client
MTN stopped deducting my account when I reported my tablet ******. i blocked the number and I was told I still have to continue paying, of which I had no problem since I did not have insurance. All of a sudden I have a letter of demand from their lawyers saying I owe them over R3700.00. This is a problem with their administrators who stopped deducting my account and now they are making it my problem.
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MTN South Africa's replyOfficial
20 Dec 2015, 11:07Hello khumbu86,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that I cannot pick up anything on the system with the cell phone number that you provided, please contact *** (chargeable) or 808 from another contract phone and they will be able to assist.
Kind Regards
Nompumelelo
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that I cannot pick up anything on the system with the cell phone number that you provided, please contact *** (chargeable) or 808 from another contract phone and they will be able to assist.
Kind Regards
Nompumelelo
Best regards,
MTN South Africa's reply20 Dec 2015, 11:07
Official
Hello khumbu86,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that I cannot pick up anything on the system with the cell phone number that you provided, please contact *** (chargeable) or 808 from another contract phone and they will be able to assist.
Kind Regards
Nompumelelo
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that I cannot pick up anything on the system with the cell phone number that you provided, please contact *** (chargeable) or 808 from another contract phone and they will be able to assist.
Kind Regards
Nompumelelo
Best regards,