PG
Pierre G
1 reviews | Active since Mar 2009
29 Nov 2019, 08:33
Adjusts usage limits without permission!
MTN randomly wants to adjust my usage limit up from R0 to R290 as per SMS dated on 9 November. I rep**** NO to that bull**** SMS and then today on 29 November I get another SMS that says they didn't hear back from me and will set my limit to R290 on 9 December. Wow MTN, just wow.
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MTN South Africa's replyOfficial
29 Nov 2019, 11:12Good day Pierre,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The usage limit is set back to R0.00
If you rep**** NO to the sms then the Usage limit will remain on 0.00
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The usage limit is set back to R0.00
If you rep**** NO to the sms then the Usage limit will remain on 0.00
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,
MTN South Africa's reply29 Nov 2019, 11:12
Official
Good day Pierre,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The usage limit is set back to R0.00
If you rep**** NO to the sms then the Usage limit will remain on 0.00
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The usage limit is set back to R0.00
If you rep**** NO to the sms then the Usage limit will remain on 0.00
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,