LS
Leon S
1 reviews | Active since Mar 2009
11 May 2015, 14:12
Adertise What You Don't Have
I have now phoned NUMEROUS stores after giving in my upgrade documents in at one of the branches 2 weeks ago.<br> <br> You advertise a CAT B15Q in the Yellow Trader but NO-ONE has stock of the phone. It's just like advertising a burger special, but you don't have any buns.<br> <br> C'mon guys - I know Vodacom has stock, but I do not want to leave just to get the phone I want.<br> <br> What are you guys gonna do about this???
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Replies (1)
MTN South Africa's replyOfficial
18 May 2015, 14:31Hello Not-So-Impressed,
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
Kindly note the stores stock orders are dependent on the stock availability at the warehouse. The store might have sent through their orders and were awaiting feedback on availability of the device and promotion.
This matter has been escalated to the relevant management team for urgent intervention. You will be advised of the outcome.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
Kindly note the stores stock orders are dependent on the stock availability at the warehouse. The store might have sent through their orders and were awaiting feedback on availability of the device and promotion.
This matter has been escalated to the relevant management team for urgent intervention. You will be advised of the outcome.
Regards
Jean
REQ:***
MTN South Africa's reply18 May 2015, 14:31
Official
Hello Not-So-Impressed,
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
Kindly note the stores stock orders are dependent on the stock availability at the warehouse. The store might have sent through their orders and were awaiting feedback on availability of the device and promotion.
This matter has been escalated to the relevant management team for urgent intervention. You will be advised of the outcome.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
Kindly note the stores stock orders are dependent on the stock availability at the warehouse. The store might have sent through their orders and were awaiting feedback on availability of the device and promotion.
This matter has been escalated to the relevant management team for urgent intervention. You will be advised of the outcome.
Regards
Jean
REQ:***