Additional Contract : Nightmare

<p>Good day, I app**** for an additional contract on the 5/12/2016 at Dainfern Square. I received a notification on the 7/12/2016 informing me that my application is successful. I went in to the store on the 9/12/2016 to enquirer about when I will receive my laptop and was informed that it was ordered and will arrive by the 14/12/2016. I received a call from the service consultant on the 14/12/2016 to inform me that he is waiting for the head office to adjust the term of my contract before he can release the laptop and it should be sorted by the 16/12/2016. I went in store on the 19/12/2016 to enquirer about why it is taking so long as it has now been 2 weeks, I was advised by another service consultant that the deal was captured incorrectly by his colleague and it will take 24hrs to resolve as the package that I app**** for is not available on the system. Please can someone assist in getting this resolved today as this has taken long enough. I cannot believe that applying for an additional contract can turn out to be such a frustrating process.</p>