HP
Hugo P
1 reviews | Active since Mar 2009
21 Apr 2020, 06:29
Additional contract approval
@MTNza I app**** for an additional contract for my wife on the 23rd of March. I have been with MTN for 7 years without missing a payment and still no word on the approval. Ps: they had in stock the hardware I wanted.
Helpful (0)
Replies (3)0
Replies (3)HP
Hugo P's updateReviewer Update
21 Apr 2020, 06:35I thought the least MTN can do is to send a message and keep your loyal customer informed? Now I am in the dark and thinking of applying elsewhere.
HP
Hugo P's update21 Apr 2020, 06:35
Reviewer Update
I thought the least MTN can do is to send a message and keep your loyal customer informed? Now I am in the dark and thinking of applying elsewhere.
MTN South Africa's replyOfficial
27 Apr 2020, 19:28Dear Hugo ,
Apologies for delayed feedback ,
Kindly note we will follow up with our vetting team and provide feedback soonest.
Regards
Kagiso Monyatsi
MTN Complaints
Apologies for delayed feedback ,
Kindly note we will follow up with our vetting team and provide feedback soonest.
Regards
Kagiso Monyatsi
MTN Complaints
Best regards,
MTN South Africa's reply27 Apr 2020, 19:28
Official
Dear Hugo ,
Apologies for delayed feedback ,
Kindly note we will follow up with our vetting team and provide feedback soonest.
Regards
Kagiso Monyatsi
MTN Complaints
Apologies for delayed feedback ,
Kindly note we will follow up with our vetting team and provide feedback soonest.
Regards
Kagiso Monyatsi
MTN Complaints
Best regards,
HP
Hugo P's updateReviewer Update
04 May 2020, 14:18Hi Kagiso
I am following up on this request. My wife is without a phone for 5 weeks now and now we are getting really upset, can you give me feedback when I can go and collect the phone?
I am following up on this request. My wife is without a phone for 5 weeks now and now we are getting really upset, can you give me feedback when I can go and collect the phone?
HP
Hugo P's update04 May 2020, 14:18
Reviewer Update
Hi Kagiso
I am following up on this request. My wife is without a phone for 5 weeks now and now we are getting really upset, can you give me feedback when I can go and collect the phone?
I am following up on this request. My wife is without a phone for 5 weeks now and now we are getting really upset, can you give me feedback when I can go and collect the phone?