SM
Shereen M
1 reviews | Active since Dec 2015
15 Feb 2016, 22:15
additional contract
I app**** For a additional contract last week. Friday I followed up and discovered that Someone **********ly tried to obtain an additional contract in my name in 2014 at no point was I informed. My additional application has been declined because of that ********** application. And no one contacted me. Iam not the ******** iam the contract owner and will not go to a walk in centre ..Unfortunately I have to take business somewhere else and you have no interest in assisting me with the additional contract.
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MTN South Africa's replyOfficial
17 Feb 2016, 17:06Hello Moosasd1,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to our MTN Direct department to contact and assist you with feedback, we can only pick up on active number on the account. You may contact MTN Direct on *** to assist you on line.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to our MTN Direct department to contact and assist you with feedback, we can only pick up on active number on the account. You may contact MTN Direct on *** to assist you on line.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply17 Feb 2016, 17:06
Official
Hello Moosasd1,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to our MTN Direct department to contact and assist you with feedback, we can only pick up on active number on the account. You may contact MTN Direct on *** to assist you on line.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to our MTN Direct department to contact and assist you with feedback, we can only pick up on active number on the account. You may contact MTN Direct on *** to assist you on line.
Kind Regards,
Alice van der Merwe
***
Best regards,