Add-on not added

Dear MTN,

I'm writing to follow up on my new contract from August 4th. The add-ons, including the 2x PNP vouchers, were a key part of my decision to sign up. However, it's now September 9th, and I've yet to receive these vouchers.

I would appreciate it if you could look into this matter and ensure that I receive my vouchers as soon as possible. I expect a higher level of service from MTN, and I hope we can resolve this issue promptly.