DB
Derek B
1 reviews | Active since Jul 2013
03 Dec 2015, 16:26
Activation of SIM Card
I have just completed call number 10 to get a SIM Card activated. No one who answers seems the slightest bit interested or able to assist. I have an existing account, app**** for a dual SIM Card and am spectacularly unsuccessful in getting any assistance to have this SIM Card activated, despite being informed by Amanda
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Replies (1)
MTN South Africa's replyOfficial
11 Dec 2015, 15:01Hello derek51b,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the dual sim card has been activated and reflect active on the network. Please notify us if the dual sim card is not working.
The dual sim card is connected with primary cell ***.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the dual sim card has been activated and reflect active on the network. Please notify us if the dual sim card is not working.
The dual sim card is connected with primary cell ***.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply11 Dec 2015, 15:01
Official
Hello derek51b,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the dual sim card has been activated and reflect active on the network. Please notify us if the dual sim card is not working.
The dual sim card is connected with primary cell ***.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the dual sim card has been activated and reflect active on the network. Please notify us if the dual sim card is not working.
The dual sim card is connected with primary cell ***.
Kind Regards,
Alice van der Merwe
***