Activation of new Dual SIM card
I got a Dual SIM card from the Centurion Lake mall MTN branch on Saturday the 6'Th of January, up until now it has not been working. I visited the branch in Sandton city and the one again in Centurion lake mall, but they could not get the SIM card working. I have phone MTN multiple times and the activations department with no luck. I got the following reference numbers but nothing seems to help, 1- ********** 7834, 1- ********** 4941, 1- ********** 1704 and 1- ********** 3154. At this stage I am tired trying to resolve this, MTN has a no care attitude and everybody is telling me a different story. Please help.
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Replies (2)'s updateReviewer Update
01 Feb 2018, 12:40Hi There, it is activated but not working. I do not know why all my logged calls were closed without confirming with me. I really think MTN needs to sent their callcentre agents on training since nobody has a clue what is going on.
's update01 Feb 2018, 12:40
Reviewer Update
Hi There, it is activated but not working. I do not know why all my logged calls were closed without confirming with me. I really think MTN needs to sent their callcentre agents on training since nobody has a clue what is going on.
's updateReviewer Update
07 Feb 2018, 08:44Dual calling still not working, It will not help phoning only once. Please give me a call to sort this out.
's update07 Feb 2018, 08:44
Reviewer Update
Dual calling still not working, It will not help phoning only once. Please give me a call to sort this out.