1 reviews | Active since Jun 2017
I received a contract last week Monday(09/10/2017), Huawei and 2 sim. I called on Tues to activate as per guide lines, I was then told to wait fro 2-24 hours for the sim to be activated, nothing the following day so I called again same story told, I got a bit annoyed as the service itself its ridiculous. on the Thursday when I called I spoke to the supervisor called Lungile (hoping he will come to rescue) he said the same story, so this time I waited with hope that the phone will work. On Friday I called, this time I was very up sad considering the fact that when it comes to billing they wont compensate this poor service. none the less the lady was the same I spoke to previously, she said the same pitch that I'v been told for 3 days already. ZIKO, LOLO, AND NEADINE,
CAN SOMEONE HELP WITH ACTIVATING THE PHONE OR JUST TAKE THE ****** THING BACK.. MAN SIS.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your number *** and picked up that it has been activated.Please try using your number it should work properly.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your number *** and picked up that it has been activated.Please try using your number it should work properly.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team
Best regards,
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