activated two additional lines without authorisati

I have taken a data contract with MTN , for a fixed monthly fee of R 238.99 per month and i top up if and when needed, i received a bill two weeks ago for R6605.35.<br> I noticed that two additional lines were added to my contract without authorisation from myself, i called the call center and spoke to paul mthembu from accounts whom advised that a case of ***** will be opened after i sent to him a SAPS AFFIDAVIT and Certified ID copy which i did and received acknowledgement for. I was told that the lihes have been deactivated. <br> I continously try contacting mtn but all i get is that the call center has been compromised so hence no feedback, i even sent paul an email for an update but no reply from him either.<br> Today my account was debited for R6605, 35 and i am absolutely frustrated with the services from MTN. Could someone from Mtn contact Terrance on *** to rectify this matter or i will seek legal counsel and open a case of ***** against MTN.<br> I wish i never had any dealings with this *********** service provider